Customer Help

If talking to a real-life human is more your thing, you can reach out to us via email at help@squushed.com

How can we help?

FAQ

SQUUSHED

What does SQUUSHED mean?

SQUUSHED is an alternate spelling of the word "squished", as in, to squash.

How do you pronounce SQUUSHED?

It has a single syllable and is pronounced as "skwuhshd". If it's easier to say as "squashed" or "squished", that's fine too. We don't mind how you pronounce it!

Why is the business called SQUUSHED?

Our name, SQUUSHED, is a playful term that reflects our creative philosophy. Derived from 'squish', it represents the blending or 'squushing' of different elements - techniques, concepts, colours, environments - into something innovative and exciting.

At SQUUSHED, we delight in the unexpected and the inspiration sparked by juxtaposing elements you wouldn't usually see together. A perfect example is our bird wordplay series, where we've taken well-known phrases and 'squushed' them with a bird-centric context, leading to puns like 'how the terns have tabled' and 'booby trap', featuring a blue-footed booby.

The concept of SQUUSHED also speaks to our approach of mixing traditional and digital methods, of embracing the mess that comes with creativity. There's a certain freedom in letting go of perfection and allowing ourselves to revel in the creation process, even if it gets a bit messy. This mindset allows us to continually innovate and produce distinctive and delightful designs.

So, SQUUSHED stands not only as our name but as a reminder of our mission: to embrace the joy of the creative process, to discover the extraordinary within the ordinary, and to continually explore new connections in our work.

Where are you based?

We are based in Ireland, specifically in Co. Kildare (a bordering county to Dublin). We sell both locally and internationally.

Products

Who designs your products?

Our products are designed in-house. Depending on the product, it may be entirely designed in-house (form and all) or just the surface pattern/imagery.

Do you use a print on demand service?

Yes. Depending on the product, it is either entirely designed and manufactured in-house or designed in-house and manufactured and printed elsewhere. All products, regardless of their manufacturing, are designed in-house.

In practice, this may mean that your order could take a little longer to reach you, but it also means that stock isn't sitting around waiting to be bought. Please review specific product listings for more information about the product's manufacturing.

Who creates your digital products?

All our digital products are designed and created in-house.

Ordering

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located on each relevant product listing.

Can I cancel my order?

We completely get it, we change our minds too! Once an order is placed, unfortunately, we are unable to alter or cancel it.

Please review our refund policy for more information.

Shipping, Returns & Exchanges

What is the shipping policy?

Please see our shipping policy.

Do you ship internationally?

Yes, we do ship internationally. Our primary market is Europe, but we can also ship worldwide on request (and for an additional fee). Please get in touch if you don't see your shipping destination when checking out, and we'll see what we can do.

Get in touch

Have questions about your order, or a general enquiry?